Receptionist - Client Service Specialist
Company: CityVet
Location: Cedar Hill
Posted on: March 19, 2023
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Job Description:
Happy people. Healthy pets.At CityVet, we believe healthy pets
start with happy people. It is important that our vet-led clinics
are filled with smiling faces and compassionate pet people, and
each of our employees play a vital role in creating the positive
vibe felt at our offices. Starting a career at CityVet means
growing in a fun, people-first environment where the future of our
employees is just as important as the future of our business.All
pet lovers welcomeWe know our team of happy people is as unique and
diverse as the pets we care for. We recruit and promote CityVet
team members based on their abilities and accomplishments and
create a welcoming environment for all.Make pet care your
purposeThe Client Service Specialist (CSS) serves as the clinics
primary point of contact for all client interfaces beginning with
the first impression during any client experience, whether that is
on the phone or face-to-face. It is the job of the Client Service
Specialist to ensure a pleasant client experience and to build
relationships with clients that result in loyal brand
ambassadors.Essential qualifications:+ Computer proficiency+ High
school diploma or GED+ At least 18 years of age at the time of
hireA day in the life: + Manage appointment check-ins, book new
appointments and partner with the team on proper discharge
information for: grooming, clinic, walk-ins, technician
appointments, boarding and retail appointments. + Understand,
communicate, and properly prioritize scheduled appointments, client
education and lobby triage by vaccine, wellness, parasite and
retail needs to ensure an efficient and productive schedule and
daily workflow.+ Greet and welcome all clients entering the clinic
by opening the door, checking patients in for their appointment,
notifying the clients of any appointment delays, care for clients
during their wait and alerting the staff of the client's
arrival.Purr-worthy people care At CityVet, we put an added focus
on the well-being of our staff members because caring for people
and their pets is no easy task. CityVet prioritizes meeting the
full range of physical and mental well-being needs of our people.
In addition to health insurance, life insurance, disability
insurance, paid time off, a competitive 401k program, vision and
dental insurance and HSA options, our full-time employees receive:
+ Pet-care Discounts + Flexible Schedules
Keywords: CityVet, Cedar Hill , Receptionist - Client Service Specialist, Other , Cedar Hill, Texas
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