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Front Desk Clerk- Fairfield by Marriott

Company: 3S Hospitality, LLC
Location: Cedar Hill
Posted on: November 23, 2022

Job Description:

Fairfield Inn & Suites Marriott Dallas Cedar Hill is seeking a Front Desk Clerk to join our team.Duties will include: Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. Verify Gtd no-shows and complete walked guest report and put a copy in immediate supervisor's box. Ensure credit card draft capture is in balance. File credit cards, keys and completed reports. Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions. Complete a "person in charge" security report identifying any unusual events and place on the General Manger's desk for review. Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD. Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies. Complete daily revenue report accurately and input daily summary records and same day selling strategy report.Other and all duties, projects, and tasks as assigned by employee's manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required. Must have prior Front Desk Experience. Must be able to work a flexible schedule which includes evenings, weekends and holidays Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed. Strong communication and problem solving skills. Must possess solid relationship-building skills, people focused, highly organized and guest centric. Please apply in-person for further consideration Job Type: Part-timeExperience: Hotel Front Desk: 1 year (Required)Location: Cedar Hill , TX (Preferred)Shifts: Evening Graveyard MorningWorking days: Monday Tuesday Wednesday Thursday Friday Saturday SundayHours per week: 30-39Overtime often available: NoJob Types: Full-time, Part-timeSchedule: 8 hour shift Day shift Evening shift Holidays Night shift On call Overnight shift Weekend availabilityEducation: High school or equivalent (Preferred)Experience: Hotel Experience: 1 year (Required) Front Desk: 1 year (Required)Shift availability: Day Shift (Preferred) Night Shift (Required) Overnight Shift (Preferred)Work Location: One location

Keywords: 3S Hospitality, LLC, Cedar Hill , Front Desk Clerk- Fairfield by Marriott, Other , Cedar Hill, Texas

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