CedarHillRecruiter Since 2001
the smart solution for Cedar Hill jobs

UBIF Lead Technician

Company: Asurion
Location: cedar hill
Posted on: May 3, 2021

Job Description:

Summary/Objective

The LeadTechsupports theStore Leadby overseeing inventory, conductingbuybacks/RMAs, and provides training to theBack of the Houseteam to ensureeveryone is fully trained and equipped to handle all BOH functions.

Essential Functions
  • Accountable for all repairs done in house?
  • Accountable for managing back of house?and supervising other staff techs
  • Accountable for maintaining SLAs on TAT for repairs?
  • Accountable for ramping new Techs to proficiency?
  • Ability to perform repairs on all devices?
  • Accountable for ensuring parts are available (ordering, receiving all POs and items)?
  • Account for repair bounce?
  • Can fill in for the StoreLeadif the storeLeadis away?
  • Perform routine inventory counts- reconciliation for all shrink and discrepancies to the store lead?
  • Ensures all new process tools and procedures are rolled out for back of the house?
  • Ensures all BOH trainings are completed by technicians??
  • Ability to coach employees on a day to day basis.?
  • Ensure all active WOs are addressed by the end of the day.?
  • Accountable for all Buybacks and RMAs?
  • Owns BOH cleanliness?
  • Ensures PPE supplies are ordered and utilized
  • Ensures safety standards are in place and met
  • Ability to coach and sellproducts and services
Competencies
  • Communicationand Superior Customer Service.
  • Global & Cultural Awareness.
  • Relationship Management
Supervisory Responsibility

TheLeadTechwill support theStore Leadin coaching and training the technician staff.

Work Environment

This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required tocommunicate with customersand navigate throughout the store occasionally listing large items up to 35 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday throughSunday,8a.m. to 10:00 p.m.

Travel

No travel is expected for this position. On rare occasions, travel could occur for training purposes.

Required Education and Experience
  • 1 year or more ofRetailsupervisoryexperienceor equivalent
  • Inventorysupervisoryexperience; inventory counts, live inventory managementor equivalent
  • Proficient in Microsoft Office with an emphasis on Excel
  • Proficient in communicating effectively and professionally through email with clients and colleagues
  • 6 months or more of smartphone repair experienceor equivalent
  • Outstanding customer service skills
  • Excellent technical, problem solving, and analytical skills
  • Exceptional organizational skills
  • Strong written and oral communication skills
  • Work well in a team environment
  • Ability to work flexible hours, including weekends and holidays
  • High school diploma or GED PREFERRED QUALIFICATIONS
EEO Statement

It is the policy of uBreakiFix to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. uBreakiFix prohibits and will not tolerate any such discrimination or harassment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties,responsibilitiesand activities may change at any time with or without notice.


Keywords: Asurion, Cedar Hill , UBIF Lead Technician, Other , cedar hill, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


GENERAL LABOR - DIBOLL, TX
Description: Job is located in Diboll, TX.BASIC QUALIFICATIONS:i High School diploma, GED or
Company: Texas State Job Bank
Location: DIBOLL
Posted on: 05/13/2021

Surg Tech - Days - Tyler , TX - JOB-00499750
Description: img src http://img.topusajobs.com/img2/ATCTXKk83soEY/tab.gif border 0 / FlexCare is a nationwide leader in the staffing of travel nurses and clinicians. With access to thousands of facilities around (more...)
Company: FlexCare Medical Staffing
Location: Tyler
Posted on: 05/13/2021

Grocery Stocker
Description: Maintains product levels and quality control
Company: Brookshire Grocery Company
Location: Quitman
Posted on: 05/13/2021


Mortgage Originator, Lindale TX
Description: Have you heard We are growing Altra Federal Credit
Company: Altra Federal Credit Union
Location: Lindale
Posted on: 05/13/2021

Customer Service
Description: p span style font-size:14px span style font-family:comic sans ms,cursive strong Insta-Cash Pawn /strong is looking for highly qualified individuals to join our team. Experience in the pawn industry (more...)
Company: Insta-Cash Pawn
Location: Jacksonville
Posted on: 05/13/2021

Outpatient Registered Nurse - RN
Description: p PURPOSE AND SCOPE: /p p The registered professional nurse CAP RN 1 position is an entry level designation into the Clinical Advancement Program for Registered Nurses. The CAP RN 1 is accountable (more...)
Company: Fresenius Medical Care
Location: Tyler
Posted on: 05/13/2021

Intensive Care Nurse - ICU Nurse - Travel - (ICU RN)
Description: b Job Description Requirements /b br / Intensive Care Nurse - ICU Nurse - ICU RN br / StartDate: 05/17/2021Available Shifts: 12 N Pay Rate: 1138.28 - 1254.43 br / br / This position presents an (more...)
Company: AMN Healthcare
Location: Lufkin
Posted on: 05/13/2021

Customer Service Advisor II
Description: p Please Note: Job cannot be performed in the state of Colorado, USA. /p p Job Title: /p p Customer Service Advisor II /p p Job Description /p p The Advisor II, Customer Service position interfaces (more...)
Company: Concentrix
Location: Jacksonville
Posted on: 05/13/2021

Industrial Electrician Helpers - Longview, TX
Description: h1 job description /h1 p style margin: 0px Assist industrial Journeyman electricians install cable trays/raceways, electrical and controls equipment. /p p style margin: 0px NO PER DIEM (more...)
Company: Primoris Services Corporation
Location: Tyler
Posted on: 05/13/2021

Grocery Stocker
Description: Maintains product levels and quality control
Company: Brookshire Grocery Company
Location: Malakoff
Posted on: 05/13/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Cedar Hill RSS job feeds