Technical Risk Lead

Company: Bank of America
Location: Plano
Posted on: April 1, 2026

Job Description:

Job Description: About us: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices. Overview: Bank of America CTI API Services team designs, builds and operates infrastructure for API Platform (MuleSoft / TIBCO) across the enterprise. The team also provides client and product engineering services and other subject API Services subject matter expertise to over 400 internal clients. This is a senior/lead MuleSoft/TIBCO based API Services engineer who can work end to end with clients from inception to production and post-production. Responsibilities: Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains Reviews and may develop software solutions to address manual and repeatable work or inefficient processes Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers Build high quality API/Integration/Middleware platforms that are scalable and global at the core Build / upgrade TIBCO BusinessWorks, iProcess environments Build custom policies, frameworks/components, Mule flows, error handling, transaction tracing Setup Mule Exchange catalogue orgs and assets in Anypoint Platform Private Cloud Edition (PCE) Create wrapper APIs based on Mule Anypoint Platform Management APIs for automation and integration of other platforms to API Hosting platform Configure Mule runtimes, Gateway runtimes and connectors QA/QC Mule environments for release to the clients Coordinate performance testing and performance tuning of MuleSoft applications Coordinate negative testing and other go live activities for new clients Setup various monitoring templates including Splunk, AppDynamics and other tools Using Mule Management APIs, build onboarding and access management automations to the API Hosting platform Setup API Analytics for consumption through various channels including Splunk and custom dashboards Setup distributed as well as embedded API gateways with various load balancing topologies Setup security models and policies for consumers and producers of API and catalog assets Work across various platforms and the associated stakeholders/business users Understand and follow company policies surrounding data governance, security, and API development Assist integrations team in adopting and learning MuleSoft Work collaboratively with a geographically dispersed team Required Qualifications: 7 years of Middleware support and development experience Hands on experience in TIBCO BusinessWorks, iProcess and MuleSoft Anypoint Platform Private Cloud Edition (PCE) Experience in developing large-scale integration and API solutions using MuleSoft and TIBCO Experience in creating RAML and SWAGGER based API contracts and mocking services Experience in working with API Management, ARM, Exchange and Access Management modules of PCE Experience in creating custom policies and custom connectors Experience in deploying API / Microservices using various modes including ARM, Containers and Cloud Development skills/tools: Java/J2EE, Eclipse, Unix Shell Scripting, ANT, Jython/Python, .Net, Powershell Experience with Continuous Integration and Delivery practices and automation tools (e.g., Jenkins, Ansible / Tower) Experience with SDLC development processes (Waterfall, Agile, Lean) and tools (e.g., Jira, Confluence, Rally, Git) Hands on Linux / Unix and Windows experience in context of setting up MuleSoft environments/troubleshooting Experience with Service Oriented Architecture / Microservices etc. Willing to learn new technologies Excellent problem solving & troubleshooting skills B achelor’s degree preferably in a Computer Science or related field or equivalent work experience Desired Qualifications: At least 1 active MuleSoft Certification Other middleware technology experience AppDynamics Splunk Ansible Java Python Maven Skills: Analytical Thinking Application Development Production Support Risk Management Solution Design Automation Business Acumen DevOps Practices Solution Delivery Process Stakeholder Management Adaptability Architecture Innovative Thinking Project Management Technical Strategy Development Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540), US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range $101,800.00 - $163,200.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Keywords: Bank of America, Cedar Hill , Technical Risk Lead, IT / Software / Systems , Plano, Texas