Field Service Technician

Company: Advanced Technology Services
Location: Dallas
Posted on: May 10, 2025

Job Description:

Principal Duties/Responsibilities: - Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. - Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. - Independently performs maintenance as per industry standards. - Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures. - May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. - Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes - Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. - Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. - Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. - Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. - Completes and conducts on-the-job training and technical self-study programs for career development. - Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: - High School Graduate or equivalent (GED). - Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry. - Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. - Must be able to use basic hand tools and specialized tools as appropriate. - Extensive travel required. (Local, National, International) Desirable KSAs: - Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment. - Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems. Competencies: Development and Training: - Communications - Customer Focus - Personal Discipline - Safety Benefits: - Medical, dental, prescription, vision, life, and disability insurance and a flexible spending account - save money pre-tax for eligible medical expenses - Employee Assistance Program and Comprehensive Wellness Program - 401(k) Retirement Savings Plan with company match - to prepare for your future - Paid Holidays and Vacation Time - encouraging work-life balance Development and Training: Development is at the core of what we do and ATS is committed to providing our employees with the opportunity to expand their skill sets. You'll be given the resources and mentorship you need to succeed in a company committed to education, development, and organic growth. - Tech Progression Program - a program designed for technicians to quickly develop their technical skills in order to advance their careers. Focuses on entry-level technicians and develops them into mid-level technicians within a 2-3 year timeline. - Extensive Safety Training, New Hire Orientation, Continuous Learning and Development programs, and Tuition Reimbursement Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors. Employment Type: Full Time

Keywords: Advanced Technology Services, Cedar Hill , Field Service Technician, IT / Software / Systems , Dallas, Texas