Senior Field Service Tech
Company: Disability Solutions
Location: Richardson
Posted on: May 18, 2024
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Job Description:
Join a team recognized for leadership, innovation and
diversityField Service TechnicianAs a Field Service Technician here
at Honeywell, you will be a key member of our field service team,
responsible for providing advanced technical support and expertise
to our customers. You will play a crucial role in ensuring the
successful installation, maintenance, and repair of our advanced
systems and equipment. Your leadership and technical skills will be
essential in driving customer satisfaction and maintaining strong
relationships with our clients.--You will report directly to our
Field Service Manager and you'll work out of our designated service
area in on a hybrid work schedule.--The main function of this
position is to respond and resolve service calls providing
technical support and troubleshooting to Honeywell customers.--
Additional responsibilities related to the technical delivery of
small service jobs, time and material work, and preventive
maintenance may be assigned as well. These customers will have
various products installed that fall into the - HVAC, automation
controls, life safety, fire, and security systems category as well
as their associated computer systems.-- The goal is to ensure
system up-time and efficiency.--At Honeywell, our people leaders
play a critical role in developing and supporting our employees to
help them perform at their best and drive change across the
company. Help to build a strong, diverse team by recruiting talent,
identifying and developing successors, driving retention and
engagement, and fostering an inclusive culture.KEY
RESPONSIBILITIES--- Controls on BAS systems, programming,
troubleshooting, commissioning, point to point check out.---
Proficient use of ABT 5.1, Tridium N4, Launchpad, BIM360,
Procore.--- Can program 1 system independently.--- Verify system
functional performance to ensure proper operations according to
contract requirements including testing, calibrating verify system
and peripheral device operations as per preventative maintenance
schedule.--- Ability to troubleshoot and fix common issues
independently.--- Basic EBI knowledge--- Complete required
documentation for work performed or other contractual
obligations.----- Proper use of safety personal protection
equipment--- Security and other clearances as required by
customer.----- Provide advanced technical support and expertise to
customers in the installation, maintenance, and repair of advanced
systems and equipment.------- Troubleshoot complex technical issues
and provide timely and effective solutions.----- Lead and mentor
junior technicians, providing training and guidance to ensure their
professional development.--- Collaborate with cross-functional
teams to resolve customer issues and improve service delivery.-----
Maintain accurate records of service activities, including service
reports, parts usage, and customer communication.----- Ensure
compliance with all safety and quality standards.--YOU MUST HAVE---
High School Diploma or GED--- Minimum of 2 years of experience in
field service or a related technical role----- Strong technical
knowledge and expertise in advanced systems and equipment-----
Excellent troubleshooting and problem-solving skills----- Strong
communication and interpersonal skills--WE VALUE--- Associate's or
Bachelor's degree in a technical field----- Previous leadership or
mentoring experience----- Industry certifications NICET Level 2 for
Fire Alarms applications----- Experience with Honeywell products
and systems----- Customer-focused mindset and commitment to
delivering exceptional service--BENEFITS OF WORKING FOR
HONEYWELL--- Benefits - Medical, Vision, Dental, Mental Health-----
Paid Vacation----- 401k Plan/Retirement Benefits (as per regional
policy)----- Career Growth----- Professional
Development--Additional Information
Keywords: Disability Solutions, Cedar Hill , Senior Field Service Tech, IT / Software / Systems , Richardson, Texas
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