Manager of Centralized Restaurant Support
Company: Raising Cane's
Location: Plano
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Company Description At Raising
Cane’s Chicken Fingers®, we serve only the most craveable chicken
finger meals – it’s our One Love! Known for our great Crew and cool
Culture, we follow a Work Hard, Have Fun, philosophy. Raising
Cane’s is the fastest-growing chicken concept around and is on
track to be a Top 10 Restaurant Brand in the United States. Each
Crewmember is important to our rapid growth and enduring success.
Now is your chance to join the team and Raise the Bar! Job
Description The Centralized Restaurant Support Manager leads the
support process for all Restaurants through effective resource
deployment and process optimization to ensure consistent
operational excellence. This role drives performance improvement by
analyzing operational challenges, identifying root causes, and
implementing strategic solutions that stabilize and grow results.
They partner with cross-functional teams to forecast risks,
leverage data insights, and serve as the primary liaison between
Restaurants and support teams to address location-specific needs
while also managing Crew Planning initiatives. Your Impact and
Responsibilities: Manage daily logistical support of Growth and
Centralized Restaurant support, including sourcing Crew and
Managers, allocating resources, managing pay premiums and bonuses,
and aligning with leadership on approvals Track and analyze costs
associated with supporting growing and existing markets and provide
detailed cost reporting Partner with Multi-Restaurant Leaders to
review performance and metrics to identify targeted Restaurants
Allocate resources by prioritizing Restaurant needs and
strategically deploy support to minimize travel costs Facilitate
pre-and-post support calls with Crew, Managers, and
Multi-Restaurant Leaders Manage the Planning & Logistics inbox and
team, leveraging the designated project management system to track
support information and documents, while enhancing system
efficiency Qualifications 5 years of Restaurant industry experience
in a fast-paced work environment Associates Degree or equivalent
experience Able to work non-standard hours as required, monitoring
inbox and phone calls nights and weekends for urgent needs
Proficiency in Microsoft Excel, Outlook, PowerPoint, and Word
Service-oriented, long-term thinker with strong interpersonal
skills to build relationships and influence leadership and business
outcomes Ability to adapt to changing workloads, improve processes,
and avoid status quo approaches Self-driven, flexible, and highly
energetic with strong written and verbal communication skills
Preferred Qualifications: Bachelor’s degree in Business or related
field Additional Information All your information will be kept
confidential according to EEO guidelines. Terms of Use Privacy
Policy Candidate Privacy Notice It is unlawful in Massachusetts to
require or administer a lie detector test as a condition of
employment or continued employment. An employer who violates this
law shall be subject to criminal penalties and civil liability.
Keywords: Raising Cane's, Cedar Hill , Manager of Centralized Restaurant Support, Hospitality & Tourism , Plano, Texas