Medical Support Specialist - EMT-P
Company: Biolife Plasma Services
Location: Cedar Hill
Posted on: November 22, 2022
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to the best of my knowledge.Job DescriptionPage 1 of 2 Job
Description/ Role Profile
Job Description / Role Profile
Medical Support Specialist - EMT
Other - Plasma Collection Center
Lead Support/Tech V
Global Reporting Level (CEO=1):
Line Manager's Job/Position Title:
Plasma Center Manager About BioLife Plasma Services
Every day at BioLife, we feel good knowing that what we do helps
improve the lives of patients with rare diseases. While you focus
on our donors, we'll support you. We offer a purpose you can
believe in, a team you can count on, opportunities for career
growth, and a comprehensive benefits program, all in a fast-paced,
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical
The Medical Support Specialist determines donor eligibility to
donate plasma, management of donor adverse events, review of
laboratory test results, donor notification of unsuitable test
results. The Medical Support Specialist works under the direct
supervision of the Center Manager (or Assistant Manager as
applicable) for operational guidance and under the supervision of
the Center Physician for medical issues. Ideally, the Medical
Support Specialist will be familiar with regulations of the plasma
collection industry and/or a manufacturing environment. The Medical
Support Specialist follows guidance provided by BioLife Medical
Affairs and provides center level support of environmental, health
and safety (EHS).
--- Donor Eligibility (85%)
o Determine donor eligibility accurately and in a timely manner, to
include, proper management of informed consent, AIDS education and
confidential self-exclusion, medical history interview and
acceptance requirements, physical examination, blood testing, and
reviewing Serological Protein Electrophoresis (SPE) as
o Evaluate and manage donor reaction(s), which occurs at the
facility as outlined in the SOPs. Follow applicable SOPs for
medical emergencies including the execution of Center Physician's
standing orders and donor transport to emergency care
o Manage donor deferral; reviews test results and notify donors of
unsuitable test results per applicable SOPs.
o Initiation and investigation of Post Donation Information
o Refer to the Center Physician or Medical Affairs (as applicable)
when in need of providing unacceptable findings to donors, problem
solving, or guidance concerning medical or technical issues,
including donor safety and eligibility.
o Demonstrate continued competency in the performance of job
responsibilities and complete periodic assessment with the Center
Physician per applicable SOPs.
--- Assist the EHS program as required per SOPs or as requested by
the EHS Manager (5%)
o Conduct pre-placement evaluation of new hires to include
assessment of medical history questionnaire.
Page 2 of 2 Job Description/ Role Profile
o Support the Hepatitis B and Seasonal Flu vaccination programs for
employees as applicable.
o Maintain applicable employee medical records.
o Member of EHS site committee and assist in training of employees,
o Manage employee incidents and determine whether further
evaluation is required by occupational health/ER. Refer to EHS
guidance regarding employee incidents.
o Administer first aid to employees as needed.
o Act as Pandemic Coordinator when authorized by EHS.
o Supports investigations associated with pandemic threats within
local community as indicated by EHS or Medical Affairs.
--- May perform all required duties in the area of Medical History
(including, but not limited to): (10%)
o Greet donors as they enter and exit the donor floor.
o Take and record donor pulse, blood pressure, and temperature
measures and monitor electronic donor questionnaire system.
o Perform finger stick, test sample, and record other donor
measures to include hematocrit, total protein and weight.
Enter donor information into the Donor Information System
--- Responsible for providing exceptional customer service to
donors (external) and fellow employees (internal)
--- Attend staff meetings and other team meetings as required.
--- Ability to multi-task and work as a team player.
--- Attention to detail and ability to work independently
--- Effective coaching and counseling skills.
--- Coordinates will all other center roles to effectively problem
solve, ensure safety of staff and donors, and provide an
exceptional customer experience.
--- Supports the center management team in identifying operational
opportunities for continuous improvement, initiating changes to
center processes as needed, through use of company approved
procedures (including but not limited to 5S, Value Stream Mapping
--- Maintain general cleanliness of work area and assist other work
areas as needed to ensure a clean and professional environment.
--- Willingness to travel preferred. (less than 10%)
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential: Graduate of a recognized educational program.
--- Bachelor's Degree preferred.
--- Minimum of two years in a clinical or hospital setting
--- FLSA Classification (US) - Non-Exempt
--- Other duties and responsibilities as assigned.EEO
StatementTakeda is proud in its commitment to creating a diverse
workforce and providing equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, gender
expression, parental status, national origin, age, disability,
citizenship status, genetic information or characteristics, marital
status, status as a Vietnam era veteran, special disabled veteran,
or other protected veteran in accordance with applicable federal,
state and local laws, and any other characteristic protected by
law.LocationsUSA - TX - Harker HeightsWorker TypeEmployeeWorker
Sub-TypeRegularTime TypeFull time
Keywords: Biolife Plasma Services, Cedar Hill , Medical Support Specialist - EMT-P, Healthcare , Cedar Hill, Texas
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